NS&I Digital Market Intelligence Support service

A digital and fintech insight agency is required to help NS&I monitor the external competitor landscape, particularly focusing on fintechs, technology, open banking developments and digital innovations. NS&I require a supplier that has expansive knowledge of the digital and fintech sector with comprehensive market coverage across challenger and incumbent banks. The supplier should be able to provide monitoring over an extensive list of competitors within the UK and around the world. Knowledge and learnings from other sectors (e.g. retailers, utility providers etc.) would be advantageous. Brief summary of requirements: • Provide NS&I with detailed insights on end to end customer user journeys and benchmark NS&I against best in class experiences. • Deliver deep dive presentations when required. • Provide a secure online platform containing a comprehensive library of insights. • Through the use of research credits, provide a review of NS&I’s projects. • Provide regular news alerts on the latest digital and innovation developments within financial services. The tender documents, including the full specification, terms and conditions and invitation to tender document can be accessed at: https://app.panacea-software.com/nsandi/Login.aspx Bidders should refer to the Instructions to Bidders document, which provides detailed instructions on the procurement process. Tender responses must be submitted before the deadline, via the Panacea electronic procurement portal: https://app.panacea-software.com/nsandi/Login.aspx

Category: services

• Procurement method: Open procedure
• Briefing session: Not captured. Check the original notice before relying on this.
• Eligibility and evaluation: set out in the tender documents. Check mandatory returnables, registrations and scoring before you commit.

• Notice documentOpen (opens the source site)

Published

07 Oct 2026

First seen by Atlas

08 Oct 2026

Briefing session

Not captured. Check the original notice before relying on this.

Submission deadline

02 Nov 2026, 14:00 SAST

Estimated value

£125k

Contract type

Open procedure

Category

services

Source

UK Find a Tender

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