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Opportunity brief

Closes in 3 days

Customer Survey Research Partner

Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RHV7H655NU

  • Other sectors
  • Public sector
  • United Kingdom
Buyer / issuer
Peabody Trust
Sector
Other sectors
Country / region
United Kingdom
Public or private
Public sector
Closing date
10 Nov 2026, 01:59 SAST
Closes in 3 days
Estimated value
£1.8m
GBP
Submission method
Via the buyer's portal, linked from Find a Tender
Tender number
PA0057
Status
Closing soon

Scope summary

Peabody is seeking to appoint a customer research partner through the Government Commercial Dynamic Purchasing System (DPS) RM6216 – Research and Insights to deliver customer feedback and perception research services. The successful provider will be responsible for delivering Peabody's annual Tenant Satisfaction Measures (TSM) Overall Customer Satisfaction Survey and a programme of monthly transactional surveys across key service areas. The TSM survey is a regulatory requirement and must be conducted in accordance with the methodology and requirements prescribed by the Regulator of Social Housing. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Research-and-development-services-and-related-consultancy-services./RHV7H655NU To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/RHV7H655NU

Category: services

Key requirements

  • Procurement method: Competitive flexible procedure
  • Briefing session: Not captured. Check the original notice before relying on this.
  • Eligibility and evaluation: set out in the tender documents. Check mandatory returnables, registrations and scoring before you commit.

Required documents

Important dates

Published
12 Oct 2026
First seen by Atlas
13 Oct 2026
Briefing session
Not captured. Check the original notice before relying on this.
Submission deadline
10 Nov 2026, 01:59 SAST

Commercial snapshot

Estimated value
£1.8m
Contract type
Competitive flexible procedure
Category
services
Source
UK Find a Tender

Live data from Atlas Tender Intelligence, gathered from official procurement portals and refreshed daily. Always confirm details on the original notice.