Cloud-based income management software solution

The software will provide the following core functions: Predictive risk analysis, using rent account history and payment behaviour to identify households most likely to fall into arrears or require early intervention. Case prioritisation, helping Income Officers focus on the cases where action is most likely to prevent arrears increasing or avoid escalation. Automated early contact, including low-cost communications such as text messages or letters, to encourage payment or contact before formal intervention is required. Management information and reporting to support monitoring of arrears trends, officer activity, outcomes and service performance.

Category: services

• Procurement method: See the tender documents
• Briefing session: Not captured. Check the original notice before relying on this.
• Eligibility and evaluation: set out in the tender documents. Check mandatory returnables, registrations and scoring before you commit.

The tender pack is published with the original notice. Use “Download Tender Pack” to open it.

Published

28 Oct 2026

First seen by Atlas

29 Oct 2026

Briefing session

Not captured. Check the original notice before relying on this.

Submission deadline

Not stated

Estimated value

£1.2m

Contract type

See the tender documents

Category

services

Source

UK Find a Tender

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