AI Overlay for the Existing Avaya Elite Telephony Platform

The purpose is to test feasibility, capability, assurance needs, delivery complexity, indicative cost and market appetite for an AI-enabled overlay to the existing telephony environment. The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.

Category: services

• Procurement method: See the tender documents
• Briefing session: Not captured. Check the original notice before relying on this.
• Eligibility and evaluation: set out in the tender documents. Check mandatory returnables, registrations and scoring before you commit.

The tender pack is published with the original notice. Use “Download Tender Pack” to open it.

Published

29 Sept 2026

First seen by Atlas

29 Sept 2026

Briefing session

Not captured. Check the original notice before relying on this.

Submission deadline

Not stated

Estimated value

£200k

Contract type

See the tender documents

Category

services

Source

UK Find a Tender

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