Provision of Independent Health Complaints Advocacy Service

This tender is for the provision of Independent Health Complaints Advocacy Service (IHCAS). The IHCAS empowers and supports clients, their family, carer or representative to go through the complaints procedures for complaint or grievance related to any aspect of care or treatment they received from NHS funded services and to assist them in finding a resolution. The service will also support clients’ complaints concerning health and social care services. The service will support the client through the appropriate complaints processes of the service they accessed. The key aspect of the role of the service is the focus on empowering and supporting clients, their family, carer or representative. Contract Start Date: 1 April 2027 Contract End Date: 31 March 2030 Possible Extension up to 2 years

Category: services

• Procurement method: Below threshold - open competition
• Briefing session: Not captured. Check the original notice before relying on this.
• Eligibility and evaluation: set out in the tender documents. Check mandatory returnables, registrations and scoring before you commit.

• Notice documentOpen (opens the source site)

Published

23 Oct 2026

First seen by Atlas

24 Oct 2026

Briefing session

Not captured. Check the original notice before relying on this.

Submission deadline

23 Nov 2026, 15:00 SAST

Estimated value

£300k

Contract type

Below threshold - open competition

Category

services

Source

UK Find a Tender

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