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Opportunity brief

Closing date not stated

C443317 Pay the BSA by Card - Card IVR

The NHSBSA invites you to participate in Pre Market Engagement exercise through this Request for Information (RFI) for the provision of a Card IVR Solution to enable the collection of card payments from citizens and which integrates with main telephony system and GBS Card Merchant Worldpay and Gov UK Pay. The solution will be used for services such as PPC, PECS / DECS (Loss Recovery Services) as well as NHS Student Bursaries / Social Work Student and ad hoc finance needs. The NHSBSA is seeking information from suppliers that can provide card payment solutions via card IVR channels, including capabilities, service models, implementation approaches, security standards, accessibility features, reporting functionality, and indicative commercial considerations. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C443317). The RFI documents are available within the Health Family Portal from 5th October 2026. The response deadline for the RFI is 12:00pm (GMT) on 2nd November 2026.

  • Other sectors
  • Public sector
  • United Kingdom
Buyer / issuer
NHS Business Services Authority
Sector
Other sectors
Country / region
United Kingdom
Public or private
Public sector
Closing date
Not stated
Closing date not stated
Estimated value
£400k
GBP
Submission method
Via the buyer's portal, linked from Find a Tender
Tender number
W76641
Status
Active

Scope summary

The NHSBSA invites you to participate in Pre Market Engagement exercise through this Request for Information (RFI) for the provision of a Card IVR Solution to enable the collection of card payments from citizens and which integrates with main telephony system and GBS Card Merchant Worldpay and Gov UK Pay. The solution will be used for services such as PPC, PECS / DECS (Loss Recovery Services) as well as NHS Student Bursaries / Social Work Student and ad hoc finance needs. The NHSBSA is seeking information from suppliers that can provide card payment solutions via card IVR channels, including capabilities, service models, implementation approaches, security standards, accessibility features, reporting functionality, and indicative commercial considerations. Interested parties must register an interest in this RFI via https://health-family.force.com/s/Welcome (search opportunities using system reference C443317). The RFI documents are available within the Health Family Portal from 5th October 2026. The response deadline for the RFI is 12:00pm (GMT) on 2nd November 2026.

Category: services

Key requirements

  • Procurement method: See the tender documents
  • Briefing session: Not captured. Check the original notice before relying on this.
  • Eligibility and evaluation: set out in the tender documents. Check mandatory returnables, registrations and scoring before you commit.

Required documents

The tender pack is published with the original notice. Use “Download Tender Pack” to open it.

Important dates

Published
05 Oct 2026
First seen by Atlas
06 Oct 2026
Briefing session
Not captured. Check the original notice before relying on this.
Submission deadline
Not stated

Commercial snapshot

Estimated value
£400k
Contract type
See the tender documents
Category
services
Source
UK Find a Tender

How ABM can help

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